Automated SOP Generator and Knowledge Base Builder

Problem

Company lacked documented processes. Knowledge lived in people’s heads.

Solution

• Conducted structured workshops with team leads and recorded discussions using Whisper transcription.
• Agent converted raw transcripts into structured SOPs (Format: objective → steps → owners → tools → risks).
• Built a search-optimised knowledge base with RAG retrieval.
• Installed a “SOP QA Bot” enabling staff to ask “How do I do X”.

Outcome

• Company created fifty seven clean SOPs in three weeks.
• Seventy percent reduction in onboarding time for new staff.
• Managers finally had process consistency across sites.